The website is a platform which facilitates the online Purchase of AYUSH and healthcare products and services offered by various merchants/vendor/service providers (“Sellers”) and all the related products, software, services, and websites (collectively referred to as “Services”) provided by “Indiameds Partnership Firm” LLC (the "Company"). This policy does not apply to the practices of companies that are not owned or controlled by the Company, or to people who are not employed or managed by the Company.
a) Section 43A of the Information Technology Act, 2000;
b) Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the "SPI Rules"); and
c) Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.
2. What is Personal Information?
I. "Personal information" is defined under the SPI Rules as any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.
II. The SPI Rules further defines "sensitive personal data or information “of a person meaning personal information about that person relating to:
b. Financial information such as bank accounts, credit and debit card details or other payment instrument details;
c. Physical, physiological and mental health condition;
d. Sexual orientation;
e. Medical records and history;
f. Biometric information;
g. Information received by body corporate under lawful contract or otherwise;
h. Visitor details as provided at the time of registration or thereafter; and
i. Call data records.
III. Information which is freely available in the public domain or accessible under the Right to Information Act, 2005 or any other law will not be regarded as sensitive personal data or information.
3. What Information we collect?
If you’re using our Service on mobile, we may use mobile device IDs (the unique identifier assigned to a device by the manufacturer), instead of cookies, to recognize you. We may do this to store your preferences and track your use of the Applications. Unlike cookies, device IDs cannot be deleted. Ad companies may use device IDs to track your use of the Applications, track the number of ads displayed, measure ad performance and display ads that are more relevant to you. Analytics companies may use device IDs to track information about usage of the applications.
4. Personally Non-Identifiable Information
We may collect personally non-identifiable information from you at the time of registration, or when you choose to use any of our services. This information is not, by itself, sufficient to identify or contact you or your clients. Examples include demographic data, age, education level, profession, geographic location or gender. Indiameds may store such information, or it may be included in databases owned and maintained by Indiameds's affiliates, agents or service providers. This Website may use such information and pool it with other information to track, for example, the total number of visitors to our Website and the domain names of our visitors' Internet service providers. It is important to note that no personal data is available or used in this process.
When you interact with us through the Website, we receive and store certain additional personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. Examples include IP addresses, browser types, domain names, and other anonymous statistical data involving your use of the Website and/or our services.
5. What do we do with your personal Information?
We may disclose your personal information when we reasonably believe that it is required by a law or legal process and to protect and defend the rights and interests of Indiameds and its affiliates, Partners, or users. The circumstances when such information can be shared are mentioned below in the clauses for the sharing of the information by us. It shall related to the sharing of information to the third parties, Business partners etc. in the conduct of the Services provided to you.
6. Your Account
If you use our services through the Apps and the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept the responsibility for all activities that occur under your account or password. Indiameds does not sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18 years of age, you should use our services only with supervision of a parent or a guardian. Indiameds reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.
7. How we share your information?
7.2 We will not share the personal information we collect about you with any third party for their own marketing purposes without your consent. We may share your data with our services providers who process your personal information to provide services to us or on our behalf. We have contracts with our sellers and service providers that prohibit them from sharing the information about you that they collect or that we provide to them with anyone else, or using it for other purposes.
7.4 WE CAN (AND YOU AUTHORIZE US TO) DISCLOSE ANY INFORMATION ABOUT YOU TO LAW ENFORCEMENT, OTHER GOVERNMENT OFFICIALS, ANY LAWSUIT OR ANY OTHER THIRD PARTY THAT WE, IN OUR SOLE DISCRETION, BELIEVE NECESSARY OR APPROPRIATE IN CONNECTION WITH AN INVESTIGATION OF FRAUD, INTELLECTUAL PROPERTY INFRINGEMENT, OR OTHER ACTIVITY THAT IS ILLEGAL OR MAY EXPOSE US, OR YOU, TO LIABILITY.
9. Links to Other Web Sites
Links to third party web sites on our web site are provided solely as a convenience. If these links are used, the user shall cease to use this website. Indiameds has not reviewed all of these third party sites and does not control and is not responsible for any of these sites or their content. Thus, Indiameds does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. Any access of the third party sites linked to this website is done entirely at the user's own risk.
Finally, we never use or share the personal identification information provided to us online in ways unrelated to the ones described above without providing you an opportunity to opt out or otherwise prohibit such unrelated uses.
10. Use of 'Cookies'
Similar to the other websites in the market, we use "cookies" to help us gather the following information from visitors to indiameds.in. For example:
· the IP address from which you access the site
· the type of browser and operating system used to access the site
· the date and time of your access to the site
· the pages you visit
· the internet address of the website from which you accessed the site
We may compile and report to third parties (such as advertisers) aggregate statistics about our users in terms of numbers, traffic patterns and other related site information.
We do not connect the information collected through cookies with other information that is personally identifiable, unless required or permitted to do so by law or to enforce the Terms & Conditions.
11. Third Party Goods and Services
WE DO NOT VOUCH FOR THOSE PERSONS, COMPANIES AND OTHER ORGANISATIONS WHOSE PRODUCTS OR SERVICES MAY BE ACCESSED OR DISPLAYED OR DELIVERED THROUGH OR ON THE SITE. It is the responsibility of the Sellers to deliver the Products or Services ordered through the site. Indiameds shall not be liable for delay in deliveries, bad quality of products/services or anything related to deliveries.
12. Legal Matters
We may use or disclose user information: in response to a legal request, such as a summon, to court order, or on government demand; to comply with the law; in connection with a threat of litigation; to investigate or report illegal activity; to protect our legal rights, our customers, our Service or users of our Service; or to enforce our rights or defend claims. Indiameds may need to contact you to comply or cooperate with a legal request. For this purpose, we will use the email address provided to us by you. All communications sent by Indiameds at such email address shall be deemed to have been communicated to you.
The information we obtain from or about you may be processed and stored in India and our other various servers located across the globe. Each location may provide for different data protection rules than the country in which you reside. If you have any questions relating to your personal data, please write to us on [email protected]
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information but we cannot guarantee its absolute security.
All information is stored on a secure server. Your other details (other than the credit card or any other financial details) are encrypted and then removed from our system once your order has been dispatched.
15. Data Retention and Account Termination
16. Dispute Resolution and contacting us
C-168, behind bharat Apartments
Vidyut Nagar, Vaishali Nagar
Japiur, Rajasthan- 302021
We will respond to you within 30 days of receipt of your correspondence.